Hi, I’m a newbie. Can’t get the Compass download to work (clicking button does nothing but it is enabled and depresses).
screen shots with details attached. Everything seems A-OK so far (Port is open, Win 10 version is latest, etc.).
Anyone out there have this problem too?
Thanks!
Mark
I have 
What browser are you using and have you tried downloading using any other browser ?
Thanks,
Shubham Ranjan
Curriculum Services Engineer
Hi
Shubham ,
Yes, I tried Chrome and Edge both.
After my email, I signed up for Atlas (Free Cluster).
Will that be compatible?
Thanks for replying…
Mark
@Mark_Thorne_83392 have you looked in the Downloads folder? Did you try Firefox? Can you download any other executables (exe only)?
It could be a myriad of things… Internet Security settings, browser settings, firewall, anti virus, group policy etc. If this is a work laptop, have a chat with your IT support.
Suggest you try the msi and zip options from the drop-down list. If this doesn’t work, then download it from another device and transfer the file across.
Please use this link for downloading the Compass 1.20.4 version (Zip file).
Hope it helps!
Please feel free to get back to us if you have any other query.
Thanks,
Shubham Ranjan
Curriculum Services Engineer