Hi, I’m a newbie. Can’t get the Compass download to work (clicking button does nothing but it is enabled and depresses).
screen shots with details attached. Everything seems A-OK so far (Port is open, Win 10 version is latest, etc.).
Anyone out there have this problem too?
Thanks!
Mark
@Mark_Thorne_83392 have you looked in the Downloads folder? Did you try Firefox? Can you download any other executables (exe only)?
It could be a myriad of things… Internet Security settings, browser settings, firewall, anti virus, group policy etc. If this is a work laptop, have a chat with your IT support.
Suggest you try the msi and zip options from the drop-down list. If this doesn’t work, then download it from another device and transfer the file across.