Why my cluster configure for too long (over 24 hours)

My cluster couldn’t be connected and fetching data.
The status “We are deploying your changes (current action: configuring MongoDB)” keep showing for 24 hours?

What can I do now :frowning:
please help

Hi @An_S_n_Nguy_n and welcome in the MongoDB Community :muscle: !

Can I ask you to go to:

  • https://account.mongodb.com/account/login and login
  • Click the green bubble in the right hand corner
  • Start a chat by selecting “Send us a message”
  • Select “I am a customer, and I need help” to speak with Support.

This will get you in touch with our live Atlas Support team who will be able to troubleshoot this issue further for you.

Cheers,
Maxime.

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