Hello there,
We’ve encountered a sudden termination of MongoDB, and would require manual restart;
checked that there was an error message -
“2020-05-24T09:17:06.391+0800 I CONTROL [conn80520] *** unhandled exception (access violation) at 0x00007FF75ED3A255, terminating”
mongoDB 3.2.9
Details error log as below:
2020-05-24T09:17:06.391+0800 I CONTROL [conn80520] *** unhandled exception (access violation) at 0x00007FF75ED3A255, terminating
2020-05-24T09:17:06.391+0800 I CONTROL [conn80520] *** access violation was a write to 0x000000ED77E30000
2020-05-24T09:17:06.391+0800 I CONTROL [conn80520] *** stack trace for unhandled exception:
2020-05-24T09:17:06.496+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0x1eb865
2020-05-24T09:17:06.496+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0x1ebb26
2020-05-24T09:17:06.496+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0x1f3917
2020-05-24T09:17:06.496+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0x1f3076
2020-05-24T09:17:06.496+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0x1f33a4
2020-05-24T09:17:06.496+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0x659fbd
2020-05-24T09:17:06.497+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0x65a221
2020-05-24T09:17:06.497+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0x67ecf3
2020-05-24T09:17:06.497+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0x60265a
2020-05-24T09:17:06.497+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0x601cce
2020-05-24T09:17:06.497+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0x60474e
2020-05-24T09:17:06.497+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0x604d21
2020-05-24T09:17:06.498+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0x61641e
2020-05-24T09:17:06.498+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0x616e45
2020-05-24T09:17:06.498+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0x5fd351
2020-05-24T09:17:06.498+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0x62d984
2020-05-24T09:17:06.498+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0xf30c
2020-05-24T09:17:06.498+0800 I CONTROL [conn80520] mongod.exe ???
2020-05-24T09:17:06.498+0800 I CONTROL [conn80520] mongod.exe ???
2020-05-24T09:17:06.498+0800 I CONTROL [conn80520] mongod.exe ???
2020-05-24T09:17:06.498+0800 I CONTROL [conn80520] mongod.exe ???
2020-05-24T09:17:06.498+0800 I CONTROL [conn80520] mongod.exe ???
2020-05-24T09:17:06.499+0800 I CONTROL [conn80520] mongod.exe ???
2020-05-24T09:17:06.499+0800 I CONTROL [conn80520] mongod.exe ???
2020-05-24T09:17:06.499+0800 I CONTROL [conn80520] mongod.exe ???
2020-05-24T09:17:06.499+0800 I CONTROL [conn80520] mongod.exe ???
2020-05-24T09:17:06.499+0800 I CONTROL [conn80520] mongod.exe ???
2020-05-24T09:17:06.499+0800 I CONTROL [conn80520] mongod.exe ???
2020-05-24T09:17:06.499+0800 I CONTROL [conn80520] mongod.exe ???
2020-05-24T09:17:06.499+0800 I CONTROL [conn80520] mongod.exe ???
2020-05-24T09:17:06.499+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0x6a52be
2020-05-24T09:17:06.499+0800 I CONTROL [conn80520] mongod.exe index_collator_extension+0x161256
2020-05-24T09:17:06.500+0800 I CONTROL [conn80520] mongod.exe ???
2020-05-24T09:17:06.500+0800 I CONTROL [conn80520] MSVCP120.dll ???
2020-05-24T09:17:06.500+0800 I CONTROL [conn80520] MSVCR120.dll ???
2020-05-24T09:17:06.500+0800 I CONTROL [conn80520] MSVCR120.dll ???
2020-05-24T09:17:06.500+0800 I CONTROL [conn80520] KERNEL32.dll ???
2020-05-24T09:17:06.500+0800 I - [conn80520]
2020-05-24T09:17:06.501+0800 I CONTROL [conn80520] writing minidump diagnostic file C:\Program Files\MongoDB\Server\3.2020-05-24T01-17-06.mdmp
2020-05-24T09:17:06.503+0800 I CONTROL [conn80520] failed to create minidump : errno:-2147024888 Not enough storage is available to process this command.
2020-05-24T09:17:06.503+0800 I CONTROL [conn80520] *** immediate exit due to unhandled exception
2020-05-24T10:13:30.126+0800 I CONTROL [main] ***** SERVER RESTARTED *****
Is there any insight can be shared with us?
Thank you so much!!!