Unable to download MongoDB Enterprise Server

I am trying to install Mongo Shell as per chapter 2.

I opened the link to downloand the enterprise from here

However when I click download a form comes up with my business email, I am providing the same and clicking submit form but its stuck there. So nothing happens when I click on submit form and I am not able to download.

Any help please.

Hi @Soura_90090,
I had the same problem, please provide a different email on the form in order to proceed.

1 Like

Hi Actually it was solved when I used internet explorer
for some reason Chrome and Mozilla failed to do it

Hi @Stratos_51626 and @Soura_90090,

Thanks for surfacing this and Iā€™m glad your issue got resolved. If you have any other query please feel free to get back to us.

Happy Learning :slight_smile:

Thanks,
Shubham Ranjan
Curriculum Support Engineer

Hey, Shubham_Ranjan.,
I tried the same thing on both internet explorer and and chrome , but it shows the same error ā€œAN UNEXPECTED ERROR OCCUREDā€

Mostly it will be browser related issues
Try after sometime or antivirus,proxy,firewall preventing msi downloads
May be you have to add to exception/exclusion

Hi @Subrat_35857,

Are you using your work laptop or connected to a VPN/office network ?

Please make sure the firewall/anti-virus on your system is not blocking the download. Alternatively, you can also try to download the MongoDB Enterprise package using these direct links.

Hope it helps!

If the issue still persists then please feel free to get back to us.

Happy Learning :slight_smile:

Thanks,
Shubham Ranjan
Curriculum Support Engineer

2 Likes

ahah ! It works now. The direct links were helpful. Thank you so much for this.