Troubleshoot private endpoint connection

MongoDB Atlas
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1

Hello,

I followed a guide on how to setup a privatelink with mongodb atlas

I’m unable to connect to my database using mongodb shell and private endpoint inside ec2 terminal, but I managed to connect with standard connection after whitelisting ec2 public ip.

Things I checked

  • make sure endpoint status is “available” on both ends
  • make sure database cluster is in the same region as vpc endpoint
  • make sure endpoint is created on the same vpc as ec2 instance (it’s my default vpc)
  • make sure ec2 security group has allowed outbound connections (by default its set to all 0.0…0.0)

What else could I check to see where is the problem?

2

Hi @Sven_Maikranz

Probably something is wrong with your specific configuration.

Please contact our support for further assistance.

Thanks
Pavel

3

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