Atlas automatically changed our TLS certificates for our clusters. They are now signed by the ISRG Root X1 certificate. This change brought our app down for 20 hours while we tried to figure out what is happening.
My first thought: What the f*** was Atlas thinking by making this change?! Something this important, something that causes actual downtime in our production environment should have multiple emails, notifications, pop-up boxes when we log-in, even phone calls and text messages.
The damage caused by Atlas is done. I feel deeply disappointed in Atlas. I will lick my wounds and carry on.
Now my second thought: How can I avoid this in the future? And, telling me to scour the Atlas support DB constantly is not an option.
-Frank Cohen, CEO, Clever Moe