It looks like your most recent post was waiting in moderation for about 8 hours over a long weekend (Memorial Day in the US). That’s about the longest a post will currently wait in moderation, but most requests are actioned significantly faster (particularly during weekday working hours). We currently have moderator reminders for requests waiting longer than 12 hours and the last time a reminder was needed was March 8th.
New user restrictions (like moderation) are an aspect of the Discourse forum software that is designed to encourage users to learn more about the community and how to engage in quality discussion (for example, avoiding duplicate posts). Initial moderation also limits drive-by spam, which is unfortunately common.
Additional permissions are granted to more experienced users based on positive community involvement. You can learn more about Trust Levels in the Getting Started with the MongoDB Community welcome post.
There are many reasons why Slack did not suit our community growth. This was discussed on several occasions in Slack, but since the archives are not public or searchable I’ll repost the gist here.
We have invested significant planning effort into understanding and addressing feedback from the community so we can provide a long term solution including features that aren’t available in Slack:
- Public archives & discovery via search engines
- Ability to tag/curate discussions
- Ability to mark threads as “Solved” and find answered/unanswered questions
- Ability to give community members access to help grow and moderate the community
- Community recognition through badges and titles
- Potential for customised UI/UX to improve user experience
Discourse is an open source platform which allows us to adapt to the needs of the community.
We certainly appreciate any constructive feedback on how we can improve your experience.