Server selection timed out after 10000 ms

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not pinging… firewall and anti virus disabled… unable to connect compass with my sandbox atlas cluster…

Hi @Karthick_90756,

If you are not able to ping the cluster then I would recommend you to try to connect from some other network such as your home network/ Mobile phone hotspot and see if that resolves the issue.

However, if the issue still persists then please feel free to get back to us

Happy Learning :slight_smile:

Thanks,
Shubham Ranjan
Curriculum Support Engineer

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