Hi there.
Since at least Fri Jan 15 5:30 UTC, my app is having troubles connecting to the Realm backend.
My app is a javascript webapp, and right now the following request is returning 404.
https://stitch.mongodb.com/api/client/v2.0/app/savory-backend-ailsq/location
Error response
{"error":"cannot find app using Client App ID 'savory-backend-ailsq'"}
I am not able to access Realm web console either. I am able to login at cloud.mongodb.com but when I try to switch to the Realm tab, it just redirects back to Atlas.
From the chrome network tab, it looks like some Auth error. This url appears in the network trace and is returning 401.
https://realm.mongodb.com/api/admin/v3.0/auth/providers/mongodb-cloud/login?cookie=true
Response
{"error":"error getting root API entity: IP address 18.192.255.128 is not allowed to access this resource.","error_code":"AuthError"}
This is not my IP address. A nslookup seems to indicate it as an AWS address.
$ nslookup 18.192.255.128
Server: 192.168.1.1
Address: 192.168.1.1#53
Non-authoritative answer:
128.255.192.18.in-addr.arpa name = ec2-18-192-255-128.eu-central-1.compute.amazonaws.com.
Authoritative answers can be found from:
192.18.in-addr.arpa nameserver = x2.amazonaws.com.
192.18.in-addr.arpa nameserver = pdns1.ultradns.net.
192.18.in-addr.arpa nameserver = x4.amazonaws.org.
192.18.in-addr.arpa nameserver = x3.amazonaws.org.
192.18.in-addr.arpa nameserver = x1.amazonaws.com.
The status page is green: https://status.cloud.mongodb.com/
Can anyone help?
Thanks,
Akshay