Please any one tell me , why i can't connect to atlas by my mongo shell

i use mongo shell in windows 7 to connect to atals , but it shows the following error,

2020-09-21T13:48:16.540+0800 I CONNPOOL [ReplicaSetMonitor-TaskExecutor] Connecting to cluster0-shard-00-01-jxeqq.mongodb.net:27017

*** It looks like this is a MongoDB Atlas cluster. Please ensure that your IP whitelist allows connections from your network.

2020-09-21T13:48:16.543+0800 E QUERY [js] Error: connect failed to replica set Cluster0-shard-0/cluster0-shard-00-00-jxeqq.mongodb.net:27017,clust
er0-shard-00-01-jxeqq.mongodb.net:27017,cluster0-shard-00-02-jxeqq.mongodb.net:27017 :
connect@src/mongo/shell/mongo.js:341:17
@(connect):2:6
2020-09-21T13:48:16.547+0800 F - [main] exception: connect failed
2020-09-21T13:48:16.547+0800 E - [main] exiting with code 1

it looks like your firewall or vpn provider does not allow outside connection to port 27017

Hi @di_wu,

Please try to connect from a different network. Our nodes are running on the following IPs, if possible the try to whitelist them :

34.195.121.130,
34.205.152.216,
52.4.238.74