Mongo shell connection issue

I am trying to connect to Mongo shell in windows machine. I had set the class path and launching the Mongo shell, which just open for 1-2 second and then crashes out. I tried connecting via Compass as well where request got timed out.
Any leads would be helpful. Thanks in advance!!

Post a screenshot of what you are doing that shows the error you are having.

Mongo shell just pops up and get crashed within a seconds.

C:\Users\C44293>ping cluster0-shard-00-00-jxeqq.mongodb.net

Pinging ec2-34-195-121-130.compute-1.amazonaws.com [34.195.121.130] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 34.195.121.130:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

  1. You should be using the IDE supplied by the course.

  2. You should be connecting to your own cluster, not to jxeqq.

  3. I can ping the shared cluster jxeqq. If you can’t then you have a firewall or VPN issue that prevents you from going to this address.

  4. You should be posting screenshot as requested.

Hi @Vijay_Kumar1,

In addition to @steevej-1495,

Looks like you are trying to run the executable file directly.

Open command prompt and type this command and share are output with us as well :

mongo --nodb

~ Shubham