List all admin-level config items BEFORE starting the class

MongoDB University M001: MongoDB Basics
#1

I don’t have admin rights to my work machine. In order to install MongoDB and Compass, I had to put in a ticket. Then, once I got the course info for Lesson 1, I learned about the use of port 27017 in Compass, so I had to open another ticket to try and get it opened up. That was no possible, so now I have to take the course at home and off my VPN. Now, as I’m viewing Lesson 2, I learn that we need to edit our path, which I also don’t have permissions to do. So now I have to stop viewing the lesson and open another ticket, which won’t be resolved until sometime tomorrow, which means I lose another weeknight to viewing training classes at home.

It would be REALLY useful if you listed all these admin-level items before the course starts, so that people can get their help desks to assist all in one ticket, instead of having to put in multiple tickets over a period of several weeks.

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#2

I understand your pain, it can be tricky to work in restricted, managed environments.

However, I also feel apprehensive about students running training systems and VMs on what amounts to production hardware. I would expect companies who manage their IT this strictly to also provide separate training systems.

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#3

Hi Kirstin_95006,

Thanks for the feedback. We will surely do the needful.

Your feedback mean alot to us. If I am not asking more, can you share what steps you did in total for the course to work? I mean IP listing, 27017 port unblocking etc. It would help us to list them in the course.

Again, Sorry for your inconvenience!

Kanika

#4

Hi Kanika,

This is what I’ve had to do far, I’ll edit as I get further along in the course :slight_smile:

  1. Get MongoDB / Compass installed
  2. Attempt to open up port 27017 - final result was I need to take the course at home, off VPN
  3. Add Mongo to my path in order to use the Mongo shell
  4. When we were creating our Atlas clusters, I was prompted to update my shell to the latest version, luckily I already had the most recent version, so I didn’t have to open another ticket
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#5

Hi Kirstin_95006,

Thank you so much!

One thing, did you get IT team to allow some IP’s that were needed to access our Atlas cluster?

Kanika

#6

The course instructions were to allow all IPs to access our Atlas clusters, so that wasn’t an issue. Or hasn’t been an issue yet :wink: