I can't create an Atlas Sandbox Cluster

Hi everyone!!

After logging in, I get the following error message when I try to create a cluster:

ErrorConnectingAtlas

It seems to be there is any problem with this service or the server. So I can’t go head with next item in the chapter.

Hi @Oswaldo_47703,

The Atlas cloud service is up and running. The error might be because of the caching problem. Try deleting the cache or please use any other web browser and see if that resolves the issue. However, if the issue still persists feel free to get back to us.

Happy Learning :slight_smile:

Thanks,
Shubham Ranjna
Curriculum Support Engineer

Hi again.!!

I could connect and create the cluster. However, I didn’t change the web browser and everything was OK. I don’t know what happend the first time when I was trying to connect to the server.

Well, thank you for quick response.

Bye !!!