How to Write a Good Post/Question
To effectively engage in the community, you will need to write quality posts and questions. Higher quality posts are those that are helpful, informative, and do not violate the Code of Conduct in any way.
Best Practices for Quality Posts:
Use descriptive titles: A helpful title is a short preview of your message or question. The best titles are written so that search engines can find the post and allow it to turn up in search queries. Searchable titles attract new users and increase community engagement.
- Poor title: “This program isn’t working anymore.”
- Good title: "Trying to use X program to perform Y task on my Z device.”
Proofread every post: Spelling and grammar mistakes are distracting and can take away from your message or point. If other users are spending more time deciphering what you wrote rather than reading and responding to your post, you’ve lost engagement. For long posts, give yourself a couple of minutes break after you finish writing and then scan through your message one last time before posting.
Stay on topic: If your message doesn’t belong in the category you’re reading, don’t post it there. Off-topic and misplaced posts distract readers and take away from the impact of the original topic.
End with a call-to-action: If you want other users to respond and engage with your post, ask them to.
Limit jargon and slang: Inside jokes, slang terms, and other references with a limited audience distract from the topic and make it difficult for outsiders and new users to follow along. It can also make it hard for users from other cultures and different native languages to engage with you.
Include an image: If the topic is perfect for an image, include one! Other users are more likely to engage with topics that have an image because pictures are visually appealing and can often explain your post better than words can. (Be sure to follow the Code of Conduct when selecting your image to be sure it’s appropriate for a professional environment.)
Give credit: If you’re building off a different user’s information, give them credit in your post. You can also use this to draw the user into the discussion. Use the quote tool in the editor to use a direct quote.
Don’t abandon your discussions. If you started a discussion, respond to comments quickly and make sure your responses are helpful and thoughtful.
Search online first: Experienced users get tired of answering the same questions multiple times. Before you ask a question, try searching first.
The most important aspect of writing quality posts is not violating the MongoDB Community Code of Conduct. If your posts are repeatedly flagged by users or moderators for violating the Code of Conduct, you may receive a warning, suspension, or account closure.
Tags are a highly useful aspect of the forum and shouldn’t be confused with categories. Categories are groups of discussions with a common topic, like the different sections of a newspaper. Categories are a great way to find content that you enjoy reading and posting about, but they are limited.
There are many different categories to choose from already, but what if your topic could fit into two different categories at the same time? That’s where tags come in. Tags are labels that you apply to your posts to help other people find them.
For example, in a forum about film entertainment, you can categorize a post about a TV show as Television, while also tagging it as both a comedy and a drama. If you only had categories, you would have to choose either comedy or drama.
The versatility of tags means that you can label your posts for multiple concepts (e.g. programming language, product, function, etc.) so that other users can find and read your post without having to dig through several different categories.
To follow or mute tags:
- In the Preferences menu under Notifications in the left-hand column, click Tags.
- To watch a tag, click the search bar under Watched and choose the tags you want to follow. You will receive email notification of all new posts and topics using those tags.
- To track a tag, click the search bar under Tracked and choose the tags you want to follow. You will see a count of new/unread posts next to the topics.
- To only receive a notification for a first post, click the search bar under Watching First Post and choose the tags you want to follow. You will only receive an email when someone makes the first post in a new topic using those tags.
- To mute a tag, click the search bar under Muted and choose the tags you want to silence. You will not receive any notifications for activity using those tags.