Exception Connect failed mongo shell

MongoDB University M001: MongoDB Basics
#1

Hello

I can’t connect to mongo using the mongo shell.
Unable to reach primary for set Cluster0-shard-0
Here is the error message
error_connect_mongo_shell1 error_connect_mongo_shell2

Thank you for the help
Hasna

#2

Hi Hasna,

I am able to connect just fine. Please take a look at the screenshot:

49%20PM
Screen Shot 2018-10-18 at 4.21.49 PM.png2294×750 161 KB

I am using the following command:

mongo “mongodb://cluster0-shard-00-00-jxeqq.mongodb.net:27017,cluster0-shard-00-01-jxeqq.mongodb.net:27017,cluster0-shard-00-02-jxeqq.mongodb.net:27017/test?replicaSet=Cluster0-shard-0” --authenticationDatabase admin --ssl --username m001-student --password m001-mongodb-basics

Are you able to ping the cluster ? Try
ping cluster0-shard-00-00-jxeqq.mongodb.net:27017

If you are unable to ping, your network might be blocking the request. You need to contact your IT department to allow. OR you can try from your home network/system.

Thanks, Kanika

#3

Ok thank you so much
Kanika