I am new to Mongo, and I think the product is great. I have a connectivity issue with Atlas, and I am seeking advice. I believe a have a security/IAM issue.
I cannot establish a connection with the cluster using commercial software. I am using ScrapeStorm, which scrapes the screen, and inserts collections into a MongoDB database.
I have the ScrapeStorm working on my local docker replica, it injects collections into the database, and I have a python changestream handler waiting for change events. It all works well. When I try to access the Atlas cluster, I cannot find a hostname that the software recognizes. I get Failed to connect to server [ec2-3.2020yadayada.compute-1.amazonaws.com.27017] error message. I added my ip-address to the Whitelist.
1-Mongo command line and Compass works, I can attach to my database.
2-The entire exporting of the data works in my docker replica set, and change steam events are working.
3-I can ping the primary in the Atlas cluster, I get alive response.
Is there any security/IAM issues that needs to be resolved?
My apologies, if this topic is already covered. If so, please provide a link to the relevant information.