Connection to mongodb compass

i am not able connect to mongodb compass

Hi @Rakshith_84316,

Please provide the following information :

  • Screenshot of the error message and connection parameter
  • Compass version
  • Operating System

Thanks,
Shubham Ranjan
Curriculum Support Engineer

compass version- 1.20.3 (stable)
operating system- windows 10

as i am using my company system i cant send screenshot of the error.

the error i am getting is-

Server selection timed out after 30000 ms

Hi @Rakshith_84316,

This can be the issue here.

Can you please try to connect from some other network such as your home network and see if that resolves the issue ?

Thanks,
Shubham Ranjan
Curriculum Support Engineer