Connect Tableau with MongoDB via external BI Connector

I’m trying to connect my database to Tableau, installed Connector BI and started the service, but I can’t get the connection. The port has already been released on Azure and the firewall on the machine is disabled, has anyone experienced this problem?

I would first look at the logs generated by the BI Connector. You can also try to use a MySQL Client to connect to the BI Connector directly.

https://docs.mongodb.com/bi-connector/current/launch/

The bigger challenge with deploying your own BI Connector versus using the one in MongoDB Atlas is dealing with certificates. In Atlas you just check a box so if you can use MongoDB Atlas it is much easier.
That said, here is a detailed setup with a self-hosted BI Connector and Tableau. https://docs.mongodb.com/bi-connector/current/connect/tableau/

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