Compass error connection <monitor>

connection to 65.0.145.78:27017 closed
I am getting this error when i tried to connect with MongoDB compass.
I have entered this url for connection

mongodb+srv://m001-studet:m001-mongodb-basics@sandbox.xjchp.mongodb.net/test

Moreover my shell is not working, it was giving an error of VCRUNTIME140.dll file, i resolved it and then i tried to open shell, it gets open but within seconds the screen disappears

Can you connect by shell?
Have you whitelisted your IP?
There is a typo in your userid.It should be m001-student but this may not be the reason for connection failure.You would get bad authentication error
Check the status of your cluster in Atlas.

Hi @Mauli_Bhatt,

What OS are you using ?