Compass Connection

querySrv ENOTFOUND _mongodb._tcp.cluster0-shard-00-00-jxeqq.mongodb.net unable to connect to host

Did you make section “Are you Behind a Firewall?” Are u sure that port 27017 is not blocked? Visit this site http://portquiz.net:27017

HI @Aashutosh_60584,

Can you please make sure you are able to ping the cluster?

ping cluster0-shard-00-00-jxeqq.mongodb.net

And also please verify that port 27017 is not blocked by clicking http://portquiz.net:27017

On some occasions, even though the above mentioned tests passes, network is still a problem. So please make sure you are not connected to any VPN and firewall/antivirus is disabled. You can also try to connect from some other network such as your home network .

Hope it helps!

If the issue still persists please feel free to get back to us. Happy Learning :slight_smile:

Thanks,
Shubham Ranjan
Curriculum Support Engineer