Cant connect to my Cluster in Atlas

I’ve been trying to access my cluster for half an hour, but it remains pending. Since I started studying your courses 3 weeks ago, I have never had a problem connecting.

what’s going on?
can anybody help me?
I have tried to generate the ip again
disconnect my account, re-enter … I don’t know what else to do.

I still have the same problem, it does not load the cluster :disappointed_relieved:

I think I had a similar problem today. It started working again when I switched browsers from chrome to edge. Good luck!

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Thanks for answering.
The truth is that I have tried what you just told me in case, but I still have the same problem.

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Could someone from the Mongo team help me?

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There are some issues going on with Free Tier clusters for past 2 days

I am not sure if that is the cause.Mongodb staff can confirm

You can check this link
https://status.cloud.mongodb.com/

I tried to add a new IP to my cluster but getting same pending status

2 Likes

thank you very much for the info

We are very sorry about the inconvenience folks

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