Can't connect to Atlas cluster

I’ve been using Atlas for a couple of months, with mongo, mongosh, and Compass.

This morning I can’t connect.

I’m getting the utterly unhelpful message connection to 54.189.75.80:27017 closed

This is keeping me from proceeding with the course. Is Atlas having problems?

From mongo I’m getting:

2020-08-25T06:13:08.097-0600 I NETWORK  [thread1] SocketException: remote: (NONE):0 error: SocketException socket exception [CONNECT_ERROR] 
2020-08-25T06:13:08.277-0600 I NETWORK  [thread1] SocketException: remote: (NONE):0 error: SocketException socket exception [CONNECT_ERROR] 
2020-08-25T06:13:08.454-0600 I NETWORK  [thread1] SocketException: remote: (NONE):0 error: SocketException socket exception [CONNECT_ERROR] 
2020-08-25T06:13:08.455-0600 W NETWORK  [thread1] Unable to reach primary for set Cluster0-shard-0
2020-08-25T06:13:08.455-0600 I NETWORK  [thread1] Cannot reach any nodes for set Cluster0-shard-0. Please check network connectivity and the status of the set. This has happened for 9 checks in a row.

… etc. Yes, my IP address is whitelisted. Something seems broken on Atlas. This was working for the past 2 months.

I whitelisted 0.0.0.0/0 and now I can connect. Atlas must be adding my current IP address incorrectly.

1 Like

Glad that you resolved the issue. :slight_smile:

Kanika