Cannot connect to clusuter

When I try to connect I receive the error “Server selection timed out after 30000 ms.” Please assist.

Which cluster you are trying to connect?
Class or Sandbox?
Please show the connection parameters you used

Hi @Shaun_25249,

Please provide the information requested by @Ramachandra_37567. Perhaps a screenshot would be better.

Thanks,
Shubham Ranjan
Curriculum Services Engineer

The class.

The class.

Hi @Shaun_25249,

Please use either of the connection string mentioned in this post and paste it in this box :arrow_down: .

Hope it helps!

Please let me know if the issue still persists.

Thanks,
Shubham Ranjan
Curriculum Services Engineer