Atlas connection is closed when connect with the mongodb compass

[San_54816 (San Shwe Myat)]

When I connect to the MongoDB Atlas to the MongoDB Compass, I can’t connect to the MongoDB Atlas. I got the the connection is closed.

[Sonali_Mamgain]

Hi @San_54816,

You need to update your IP Whitelist. Please follow the steps below:

1. Login to your Atlas account and click on the Network Access in the Security section. Refer to the screenshot below:
   
   
2. Then click “IP Whitelist” followed by “Add IP Address”.
3. Finally, click “Allow Access from Anywhere” and click “Confirm”.

I hope it resolves the issue.

Please let me know, if you have any questions.

Thanks,
Sonali

[leomarques90 (Leonardo Silva)]

It could be a wrong password too. In “Security -> Database Access” tab, edit the password if changing the IP WhiteList don’t work.