200$ Promo Code Expired Before Use

Hi.

Looks like I can’t redeem my student promo code anymore when I have never used it before. Landing page says I can request a new code, so where do I do that?

Thanks.

Hello! Welcome to the forum.

We will need a bit more information to proceed. Will you please reach out to our live customer support and provide your org and code?

Please go here https://cloud.mongodb.com/ and click the green bubble in the right hand corner to start a new conversation. Once you’re here, click “I need help with the product.” This will get you in touch with our Atlas Support team who will be able to troubleshoot this issue further.

We look forward to hearing from you soon.